Catering Assistant

Location: Ashford and Canterbury

Pilgrims Hospices is looking for volunteer Catering Assistants to help create nutritious meals for patients, families, staff and visitors.

Aims

In this role as a Volunteer Catering Assistant, you’ll be part of a small catering team that works in our professional kitchens to create meals for patients, their families, and staff every day of the year.

No two days are the same; you will bring your skills, and leave each day knowing you’ve made a difference.

You’ll work in our clean, professional, 5-star rated kitchens and know that you are appreciated.

Key duties and responsibilities

  • Assist catering staff with general kitchen duties
  • Clearing down
  • Washing up
  • Cleaning of kitchen
  • Assist with food orders
  • Assist with serving patients’ meals
  • Go to patients’ bedsides to take food orders

Skills and attributes

  • Must hold or be willing to undertake training for Level 2 Food Safety & Hygiene
  • Good communication and interpersonal skills
  • Flexible with the ability to multi-task
  • Conscientious and committed to providing a high-quality service
  • Able to demonstrate patience and sensitivity when responding to different and difficult situations
  • Uniform provided and must be worn when in kitchen
  • Reliable, motivated and enthusiastic
  • Pleasant and approachable, with a positive attitude
  • Accept supervision and guidance from staff as appropriate
  • Respectful of others and their diversity
  • Demonstrate an understanding of keeping a food environment scrupulously clean
  • Be able to move the dishwasher trays into, and out of, the machine
  • Accept instructions and work under supervision
  • Work both independently and as an effective member of the catering team
  • Always work within strict health and safety guidelines
  • Maintain strict levels of confidentiality

Training and support

  • Organisational induction
  • Role-specific training
  • Level 2 Food Safety & Hygiene Certificate
  • Health and safety briefing
  • Three-month review

How to apply

If you’re interested in applying for this role and want to join our passionate team, please download and complete an application form for non-clinical volunteering roles and email it to Tiffany Carmen, Volunteer Coordinator:

Tiffany will share your application form with the Hospice Services Manager and wider volunteer admin team, as appropriate.