Christmas Tree Recycling Macknade Drop-Off Station – Terms & Conditions

The Christmas Tree Recycling scheme, hereafter referred to as the “campaign activity”, is a fundraising activity organised by Pilgrims Hospices the “organiser”. Pilgrims Tree Recycling campaign is operated as a free service by the charity, Pilgrims Hospices. Please show your appreciation by giving generously to support Pilgrims Hospices to be there for the next family who needs our specialist care and support. In 2024 more than £60,000 was raised for the charity, including the Macknade Drop-off Station and more than 3,250 trees were recycled by volunteer crews across Ashford, Canterbury and Thanet.

I understand it is my responsibility to read and abide by any terms and conditions issued by the Organiser, as detailed below.

I agree that all details provided to the Organiser within my registration are true and correct at time of submission. It is the Participant’s responsibility to ensure full compliance with these Terms and Conditions. I agree to the following:

  • Registration to the activity is only finalised once the booking has been completed via the online registration form. If the booking made by me, or on behalf of me, in respect of the booking, fails or is blocked for whatever reason, at any time prior to the activity, my entry will be cancelled. Please ensure you receive a confirmation email.
  • All online booking forms must be received by the Organiser before 8am on Thursday 9th January 2025 prior to the campaign activity date. This deadline is subject to change if the campaign activity reaches the full capacity prior to the above date: capacity will be reached when all chipper capacity at Macknade had been reached to safely operate the event in daylight hours over the course of the campaign days. This is to ensure the safety of all Hospice representatives.
  • Please let us know when booking if you have more than one tree (maximum of 2 trees per household).
  • The Organiser reserves the right to close, disable or remove from its website the online registration form at any time should capacity be reach and a message will be added to the website and booking form, confirming this to be the case.

Macknade Drop-off Station will operate:

  • Saturday 11th January 2025 from 9:00am – 16:00pm.
  • Sunday 12th January 2025 from 10:00am – 16;00pm.
  • Real Christmas trees only. We cannot accepted any artificial trees, or trees with decorations, bases or pots, as these cannot be recycled.
  • Any trees over 8ft tall or 4ft wide must be chopped ideally in half or into reasonably-sized pieces in advance of collection. Larger trees will not be collected due to vehicle capacity restrictions.
  • I agree at all times during the activity to abide by the reasonable instructions and guidelines of campaign staff, volunteers, nominated representatives, Macknade staff, and contractors. You acknowledge and agree that Pilgrims Hospices will organise and operate the activity and will have sole authority and be the final arbiter on all decisions relating to the following aspects of the campaign activity: health and safety, logistical operations, participation, and general organisation. This includes postponement of the event should there be adverse weather conditions due to the safety of volunteer/staff crews collecting the trees. You will be communicated with by email should the activity be postponed and a message will be placed on the website and social media channels.

  • The Tree Recycling campaign is operated by Pilgrims Hospices to raise funds for end-of-life care across east Kent. The campaign raises vital funds, however should you require a cancellation, this must be received by Monday 6th January to ensure a refund of the donation. Beyond this point, your booking has been processed.
  • If you wish to receive a refund of your donation, please email [email protected] with your name and address. All refunds will be processed within a week of receiving the request. Refunds will take 3-5 business days to be processed.

  • By submitting a booking form for the campaign activity, the donor acknowledges and agrees that their personal details provided will be used in accordance with the Pilgrims Hospices Privacy Policy.
  • Pilgrims Hospices are registered under the Data Protection Act and will never share, sell or swap your details with any third party for the purposes of their own marketing or the monetising of your data.

If you have any complaints or concerns about the way in which Pilgrims Hospices operated this campaign activity, please let us know by emailing [email protected]. We will carry any appropriate investigations and comes back to you as soon as possible